When Will My Order Ship?

All orders are typically shipped within 1-2 days from the UK. We always strive to ship orders as quickly as possible, however during busy/promotional periods please allow a few extra days for your order to dispatch.

Customs & Fees

Customs & Duties Taxes Included for European & US Orders. 

Returns

To initiate a return, contact us within 3 days of your delivery date and 14 days for exchanges. 

Restocks

To find out about restocks sign up for an email notification on the product page of the piece you want.

Warranty

All products come with a Lifetime Guarantee. This entitles you to a one-time replacement should you experience any manufacturing defects. This includes defective bail, clasp or other stone faults.

Materials

We use genuine gold and all materials are certified 10-18 Karat Gold, 925 Sterling Silver, 316L Stainless Steel.

Our Cubic Zirconia stones are hand-set and our pendants all produced by handcrafted moulds.

Alll pieces can be made in Solid Gold with the option for Si1/VS1 diamonds.

All products are in full compliance with the Federal Trade Commission and the Jewellery Vigilance Committee.